Head CRM

Job Description

  • Implementation and enhancement CRM systems for Agile and transparent in sales and marketing operations.
  • Ensure the CRM system provides an effective sale funnel.
  • Develop and implement marketing techniques that will drive new customers.
  • Set specific marketing strategies to retain customers.
  • Plan and manage multi-channel marketing campaigns.
  • Suggest new methods to address customers’ needs.
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Assist with organizing promotional events to reach prospective customers.
  • Review and select CRM software that meets our company’s needs.
  • Conduct market research to follow trends and competition.


  • Must have 10 years of Proven work experience as a CRM Head.
  • Solid background in customer acquisition strategies
  • Technical expertise with CRM and analytical systems
  • Knowledge of online marketing methods and best practices
  • An ability to manage marketing projects end-to-end.
  • Strong communication skills along with a customer-oriented attitude
Work Experience

12-15 years

Business Area



Moti Nagar – Delhi

Posted 6 months ago

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